Virus Protection Service Offering
The Virus Protection service provides anti-virus software and virus definition updates
to Windows-based Vesta Solutions, Inc. servers and workstations. Even though
many emergency call center deployments are self-contained networks without an
Internet connection, their networks are still vulnerable to viruses.
Virus protection minimizes risks from micro-drives, CDs and other media. Virus
protection should be a requirement for any emergency call
center whether or not they are connecting to the Internet.
The VESTA Virus Protection Solution Includes the Following Key Benefits:
Vesta Solutions continuously certifies its products with the Virus Protection solution.
The VESTA NSOC team deploys all virus definition updates.
The VESTA NSOC web site tracks and reports on successful deployments.
Understanding the Virus Protection system setup
The Virus Protection application suite is loaded onto the Console server by the VESTA NSOC.
The Virus Protection client software is then deployed from the
Console server to each server and workstation at the call center.
Once this deployment is completed, the Virus Protection service will be activated.
Understanding the Virus Protection update process
Virus definition updates are downloaded to the VESTA NSOC Anti-Virus server, which then
distributes them to each emergency call center. The Virus Protection client
applications will automatically check with the site’s Console Server to see if new
updates are available, and download them as required.